Privacy Policy for ManaStore

Introduction

ManaStore ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

Information We Collect

Personal Information

We collect the following personal information when you use ManaStore:

• Phone Number: Used for authentication and account creation
• Store Information: Store name, address, contact details
• Business Details: WhatsApp number, location information
• User Profile: User ID, account settings, language preferences

Product and Business Data

• Product Information: Product names, descriptions, prices, images, and inventory details you upload
• Order Information: Customer orders, order status, and order history
• Transaction Data: Sales records and business analytics

Automatically Collected Information

• Device Information: Device type, operating system, app version
• Usage Data: App features used, interaction patterns, crash reports
• Log Data: Access times, error logs, performance data

How We Use Your Information

Core App Functionality

• Authenticate and verify your identity
• Create and manage your merchant account
• Enable you to manage your online store
• Process and track customer orders
• Maintain your product catalog
• Provide customer support

Service Improvement

• Analyze app usage to improve features
• Debug and fix technical issues
• Develop new features and services
• Optimize app performance

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties.

We may share your information in the following circumstances:

With Your Consent

• Customer-Facing Storefront: Your store information (name, products, contact details) is visible to customers who visit your store link at manastore.tech

Service Providers

• Supabase: Database and backend infrastructure provider for secure data storage
• Authentication Services: For secure phone number verification
• Cloud Storage: For storing product images

Data Security

We implement appropriate technical and organizational security measures to protect your information:

• 🔒 Encryption: All data is encrypted in transit using industry-standard SSL/TLS protocols
• 🔒 Secure Storage: Data is stored securely using Supabase's enterprise-grade infrastructure
• 🔒 Access Controls: Strict access controls and authentication mechanisms
• 🔒 Regular Security Audits: Periodic security assessments and updates

Your Rights and Choices

Access and Update

• ✅ View and update your store information in the app settings
• ✅ Modify your product catalog and business details
• ✅ Change your language preferences

Data Deletion

• ✅ Request deletion of your account and all associated data
• ✅ Delete individual products or order records
• ✅ Contact us for account deletion requests

Data Portability

• ✅ Request a copy of your data in a machine-readable format
• ✅ Export your product catalog and order history

Data Retention

We retain your information for as long as your account is active or as needed to provide you services. After account deletion:

• Personal information will be deleted within 30 days
• Anonymized analytics data may be retained for service improvement
• We may retain certain information as required by law

Children's Privacy

ManaStore is intended for use by merchants aged 18 years and older. We do not knowingly collect information from individuals under 18.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by:

• Posting the new privacy policy in the app
• Updating the "Last updated" date
• Sending you a notification for material changes

Consent

By using ManaStore, you consent to this privacy policy and agree to its terms.